Sep 23, 20090

FCC versus Telecoms

Categories: Complaints, Latest

Federal Communications Commission (FCC) Chairman Julius Genachowski didn’t mention Net Neutrality when he went before a House subcommittee on Thursday (Sept. 17). The subject will be front and center on Monday (Sept. 21) when Genachowski is expected to give a speech announcing the Commission will vote in October to start a Net Neutrality rulemaking. Combined with the announcement at the hearing from House Commerce Committee Chairman Henry Waxman (D-CA) that he supports Net Neutrality and will support the Net Neutrality legislation proposed by ... Read More

May 2, 20083

Ikano Communications

Categories: Complaints

Ikano Communications  Ikano Communications and their subsidiaries: DSLExtreme, Dialup USA, ISP.com, STIC.net, Amerion. Now that we have the keywords done, let’s discuss how they have bad business practices. We received an e-mail last week from a concerned reader about being sent to collections for a closed account. They had an account with ISP.com that they closed in February of 2008. This customer was still being billed for services after asking them via phone to close the account. ISP.com discontinued service for dial-up access, ... Read More